Get a Free Quote

Our representative will contact you soon.
Email
Name
Company Name
Message
0/1000
faq-0

FAQ

Home >  About Us >  FAQ

  • Yes, We are manufacturer for customized bags. We specialize in tote bags, garment bags, shopping bags, makeup bags, cooler bags, dust bags, laundry bags, RPET bags, drawstring bags, and backpacks, serving clients worldwide.
  • We are a formal factory in China with over 16 years of experience in bag manufacturing.Below is our company video to help you know more about us https://youtu.be/z8QdvsproRE?si=QPnyttBGRK9Wsw30
  • Our new client process: (1) Requirements confirmation -> (2) Quotation within 24h -> (3) Sample development -> (4) Sample approval -> (5) Bulk production -> (6) QC inspection -> (7) Shipment. A dedicated account manager guides you at every step.
  • We value new partnerships and offer incentives for first-time clients, including sample fee waivers for qualifying orders and tiered pricing discounts that increase with order volume. Pls share more detail information about your project, then we will provide our best offer for you :)
  • We provide free stock sample with freight collected for you check our quality first. The parcel could send out within 3 days after you confirm to us. For custom sample will take around 7 days after we confirm the layout.
  • We commit to responding to all inquiries within 24 hours on business days. For urgent matters, our team strives to reply even sooner. We provide a dedicated account manager for each client to ensure seamless and timely communication.
  • Our bags can comply with various international standards. We hold OEKO-TEX Standard 100 certification for material safety, and can support REACH compliance, BSCI social audits, and GRS (Global Recycled Standard) for RPET bags. Specific certifications depend on the bag type and target market.
  • Yes, OEM and ODM services are our speciality. For OEM, we manufacture bags to your exact specifications with your branding. For ODM, our in-house design team creates new bag styles based on your brief, which you can then brand exclusively.
  • The next steps are: (1) Confirm product specs and design files -> (2) Receive and approve our quotation -> (3) Confirm and approve the sample -> (4) Pay deposit and schedule bulk production -> (5) QC sign-off -> (6) Pay balance and arrange shipment.
  • Yes, we specialize in RPET bags made from post-consumer recycled plastic bottles. Our RPET fabric options range from 100% recycled content to blended versions. All RPET materials can be GRS (Global Recycled Standard) certified for brands requiring traceability documentation.
  • Common bag lining materials include: polyester taffeta (lightweight, cost-effective), cotton twill (natural feel), PEVA or PE (waterproof, for cosmetic/cooler bags), velvet (luxury, for dust bags and jewelry bags), and laminated non-woven (easy clean).
  • Yes, our quality management system is ISO 9001 certified, ensuring consistent processes from raw material sourcing to final product delivery. We are happy to share our certificate and explain how our QMS benefits your orders.
  • Our annual bag production capacity is approximately 3 million pieces across all bag types. We operate multiple sewing lines and can scale up production for peak season orders with advance planning.
  • For current, we have Sedex-4P, DISNEY audit in valid. And lots of customer they accept these to convert to other request. Could share report to you as soon as i back to offcie
  • Our primary export markets include North America (USA, Canada), Europe (Germany, UK, France, Netherlands), Australia, Japan, and Southeast Asia. We have deep experience meeting the compliance and quality expectations of buyers in these regions.
  • Absolutely. We welcome third-party inspections at any production stage, from raw material verification to pre-shipment final checks. We cooperate fully with SGS, Bureau Veritas, Intertek, and other leading inspection bodies.
  • Of course, we are a formal factory in China. We have QC team in our own factory. After production finish, then our QC team will check each bag one by one, picked out not qualified bags and only pack qualified bags into export cartons.
  • Normally it's 2-2.5 needles for 1cm. This is the standard among promotion or packaging type bags. For high-end and luxury type, our standard is 3 needls for 1cm. You can share your request to us for further confirmation.
  • Our products meet US& Europe request, most time our customer they do the test by themself after we provide samples to them. Pls let us know what type of test report you need then we can share the aviable test report for your reference or confirm back that our bag meet the standard.
  • Our products meet US& Europe request. Our export 90% to US& EU. May i know your detail request?
  • Absolutely. A pre-production (PP) sample is standard practice before any bulk order commences. The PP sample is made using the actual production materials, hardware, and printing approved for your order, giving you a final quality reference before we run full production.
  • We maintain a fully transparent pricing policy. All costs including sample fees, tooling/mold charges, printing set-up fees, packaging costs, and shipping are itemized in our quotation. There are no hidden fees. Any additional cost arising from specification changes will be communicated before implementation.
  • Yes, we provide regular production updates throughout the manufacturing process. Typical updates include: material procurement confirmation, cutting completion, sewing progress, printing/embroidery approval, finishing and packing completion, and pre-shipment inspection results. Updates are shared via email with supporting photos.
  • Lead times vary by bag type and order complexity: Simple bags (tote bags, drawstring bags, shopping bags) typically take 20-30 days; Functional bags (cooler bags, makeup bags) take 25-35 days; Structured bags (backpacks, garment bags) take 30-45 days. All lead times start from deposit payment and sample approval.
  • We offer a full range of shipping options: Sea freight (LCL/FCL) for large orders - most cost-effective; Air freight for urgent or small orders - faster but more expensive; Express courier (DHL, FedEx, UPS) for samples and very small shipments. We work with trusted freight forwarders worldwide.
  • Yes, we can arrange delivery directly to your specified distribution center, third-party logistics warehouse, or any address globally. We will require the consignee details, delivery address, and any special delivery instructions. DDP terms include full customs clearance and last-mile delivery.
  • "We are a formal factory in China with QC team in house to make sure our qualtiy. And we are flexable with different type of customer to meet their request. Some points can list out as below (1) Full bag category coverage under one roof - from simple tote bags to technical backpacks; (2) Strong sustainability offering with RPET and GRS-certified materials; (3) Dedicated account managers for seamless B2B communication; (4) Transparent QC with photo documentation at every stage; (5) Competitive factory-direct pricing as well as good service."
  • Yes, new product development is a key strength. Share your concept, mood board, or reference images, and our design team will develop technical specifications, 2D/3D renderings, and a production prototype. We manage material sourcing, construction engineering, and sampling to bring your concept to market.
  • Yes, we offer complete branded packaging solutions including custom ribbon handles, branded tissue paper, recycled paper inner wrapping, custom printed poly bags, branded gift boxes, and sustainable packaging alternatives. All packaging components can be designed to create a consistent unboxing experience.
  • Yes, our sales team tracks market trends across North America, Europe, Australia, and Asia. Currently trending: RPET tote bags for sustainability-focused retail, structured laptop backpacks for corporate gifting, large capacity insulated cooler bags for outdoor/sports brands, and minimalist cotton canvas totes for fashion retail.
  • Absolutely. We specialize in helping brands build cohesive product lines. We can develop a coordinated range covering tote bags, backpacks, makeup bags, and accessories with consistent materials, colors, hardware, and branding. We offer design, development, sampling, and bulk production as a single-source solution.
Address

39th Floor, Runai Real Estate Center, Hangxing Road, Yuhang District, Hangzhou City, Zhejiang Province, China

Whatsapp

+86-18758003715

Get a Free Quote

Our representative will contact you soon.
Email
Name
Company Name
Message
0/1000
Inquiry Inquiry Email Email Tel Tel WhatsApp WhatsApp

Get a Free Quote

Our representative will contact you soon.
Email
Name
Company Name
Message
0/1000